PRIVATE PILOT - LEGAL REVIEW MODE. Pilot information must not be used as a live tenant acceptance or rejection decision.
Consent-based rental history

Build a rental record you can stand behind.

Rental Passport helps tenants build a portable, evidence-supported rental history over time — then choose exactly when to share it with a prospective landlord.

Private by design. A tenant chooses when a specific landlord can view a specific rental history.

Rental PassportTenant in control

A clear record, with context

36months recorded
34on-time payments
2late payments
0unpaid months
Evidence attachedRecord review separate

Important: Rental Passport shows entered facts, supporting evidence, disputes and verification status. It does not make an automatic “accept” or “reject” decision.

What is a Rental Passport?

A private, portable rental history — not a rating.

It keeps the useful facts about a rental in one place: the lease, payment history, deposits, inspections and supporting documents. A tenant can build it over time, see what is recorded, challenge mistakes and decide which landlord can view it.

Consent firstNo landlord sees a tenant’s private history just by searching.
Evidence supportedDocuments and monthly payment proof are shown alongside the claim.
Right to challengeTenants can dispute inaccurate facts and request a documented review.
For tenants

Rental history is reputation capital.

Every on-time payment, documented inspection and completed tenancy can add to a record you carry forward — so the next application starts with history, not from scratch.

01Record the good, clearlyKeep payment history, inspections and completed tenancies in one consistent place.
02Keep proof with the recordAttach leases, payment proof, deposit documents and inspection evidence when you have them.
03Carry it forwardBuild a history over time and choose when to share it for a genuine rental application.
Private pilot pricing

Tenants stay free. Landlords pay for consented checks.

Landlord pricing is being tested as a pilot hypothesis. Billing is not live, and no plan provides unrestricted access to tenant information.

For tenants

Tenant

Freealways

Build, maintain, dispute and consent-share your Rental Passport without paying.

  • Build and maintain your rental history
  • Add evidence and monthly payment entries
  • Dispute inaccurate records
  • Consent-share only for a named application
Always free for tenants
For landlords

Pay per tenant check

R99per consented tenant check

For occasional rental applications, with no monthly subscription hypothesis.

  • R99 for each consented tenant check
  • No monthly subscription
  • Consent is still required
Pilot pricing — billing not live
For landlords

Small Landlord

R299per month

For a small portfolio with up to five consented tenant checks per month.

  • Up to 5 tenant checks per month
  • No payment collected in the pilot
  • Consent is still required
Pilot pricing — billing not live
For landlords

Estate Agent

R799per month

For agencies managing multiple applications, with up to twenty consented checks per month.

  • Up to 20 tenant checks per month
  • No payment collected in the pilot
  • Consent is still required
Pilot pricing — billing not live
For landlords

Large Agency / Property Manager

Custompilot pricing hypothesis

A custom conversation for larger portfolios and property-management teams.

  • Custom check volume
  • Pilot requirements discovery
  • Consent is still required
Pilot pricing — billing not live

See exactly what counts as a tenant check and how pilot pricing works

The landlord information gap

An ID shows identity. A payslip and bank statements show affordability.

They do not show how someone has actually rented: whether rent was recorded as paid, what happened at inspections, or whether a tenancy was completed.

Rental Passport can provide a more structured rental history with supporting evidence — but only for a named application, after the tenant chooses to share it.

Set up as a landlord
For landlords

More context. Not an automatic answer.

  • See structured rental factsReview dates, payment facts, deposits, inspections and attached documents in one format.
  • Separate fact from supportSee whether a record is entered, evidence-supported, reviewed or disputed.
  • Keep the decision humanRental Passport does not recommend an automatic accept or reject outcome.
Transparency for both sides

Documented rental history should work both ways.

Tenants can build a portable record and understand the documented history of a landlord they are genuinely dealing with. Both views show facts with evidence and status — never a score or automatic recommendation.

For tenants

Understand the landlord behind the application.

When a landlord creates a tenant check for a specific property, you can review their Landlord Passport: identity/business verification, recorded tenancies, inspection coverage, deposit outcomes and dispute status where records are available.

It is an interaction-scoped overview, not an unrestricted search.

For landlords

Share documented context about how you rent.

Keep factual rental records, supporting evidence and review outcomes together. A tenant may see the documented overview when they are genuinely interacting with you through a property application.

Submitted claims remain status-aware and do not become established facts without review.

How Rental Passport works

Two journeys. One clear record.

Tenant journey

Build and share on your terms.

1. BuildAdd rental records and supporting documents as your history grows.
2. ReviewSee what is entered, what is evidenced and what has been reviewed.
3. ChooseApprove a named landlord request, challenge inaccuracies or withdraw access.
Landlord journey

Request context responsibly.

1. VerifySubmit identity, property relationship and authority information.
2. RequestCreate a tenant check for one genuine property application.
3. ReviewWait for consent, then read facts, evidence and disputes together.

The detailed record still shows rental dates, payment facts, evidence, verification status and dispute history. Rental Passport supports a human decision; it does not make one.

Trust and privacy

Private by default. Clear about what is known.

The platform is designed to show a record with context, not turn a person into a score.

Private, not publicly searchable

There is no open directory where landlords can search tenant histories.

Tenant-controlled access

A tenant approves sharing for a named landlord and property application.

Withdrawal where supported

Withdrawing consent removes shared Passport and evidence access through that old check.

Evidence stays connected

Leases and monthly payment proof remain tied to the rental record they support.

Challenges are documented

Tenants can dispute an inaccurate fact, landlords can respond and admins can review disagreements.

No automatic decision

Rental Passport presents information and status. It does not accept or reject a tenant for a landlord.

Read the labels correctly

Verification adds context — it does not overrule the record.

Different labels describe different parts of the process. One status never silently stands in for another.

Landlord identity

Identity verified

Admin review of identity, property relationship and authority documents. This does not verify the rental facts they submit.

Record: Unverified

Rental record review

New records start unverified. Admin verification or rejection applies to that rental record separately from landlord identity.

Evidence pending

Supporting evidence

Attached leases, payment proof and other documents remain pending until an admin reviews them. Uploading proof does not automatically verify a fact.

Disputed

Dispute status

An active tenant challenge flags the relevant fact. The original landlord can agree or disagree, and an admin reviews disagreements.

Start before you need it

Build the record while the details are easy to find.

The best time to gather a lease, payment history, inspection notes and supporting documents is during or soon after the tenancy — not the night before an application.

Keep leases togetherSave the agreement and the rental dates with the right property.
Track payment historyAdd monthly entries and attach proof where you still have it.
Capture inspectionsKeep move-in, move-out and other supporting records close to the tenancy.
Carry forward the contextOver time, your Passport can help a future application begin with history.
Questions, answered

Rental Passport in plain language.

Can landlords search for tenants?

No. There is no public tenant directory. A verified landlord creates a check for a named tenant and property application, and the tenant must consent.

Can a tenant check a landlord?

When a landlord has created a tenant check for a specific tenant and property application, that tenant can review the landlord’s interaction-scoped Landlord Passport. There is no unrestricted public landlord directory.

Can my history be viewed without my consent?

Not through a new landlord check. Shared access is tied to the approved case, and withdrawal removes access through that case where supported. Original record-owning landlords retain access to records they own.

What if a record is inaccurate?

A tenant can raise a structured dispute. The original landlord can agree or disagree, and an admin can review the disagreement. The relevant fact remains visibly disputed while the case is active.

Can I add previous rentals?

Yes. Tenants can add multiple rental-history records and add supporting evidence later. New records start unverified until an admin reviews the record.

What if my previous landlord is not on Rental Passport?

You can still add a rental record yourself and attach the documents you have. It can be shared when a tenant check is consented, but the platform does not invent a landlord response or treat an unverified claim as verified.

Do I need evidence for every record?

No. Supporting evidence is optional. Leases, monthly payment proof, deposit proof, inspection evidence and other documents can be added when available, and each remains separately reviewable.

Does Rental Passport decide whether I should be accepted?

No. It does not produce an accept, reject, score, rating or risk recommendation. A landlord must make their own lawful decision.

Does it replace credit or background checks?

No. Rental Passport is a consent-based rental-history record. It does not replace credit, identity, affordability, reference or other checks a landlord may lawfully choose to perform.

Start with a clearer record

Build a history that travels with you.

Rental Passport is for private, consent-based sharing during a real rental application.